Practice 3
A-C
B-B
Practice 4
A-
Study notes:
Passive listening -occurs when a listener tries to make sense out of speaker's remarks without being able to interact with the speaker.
Example- The students hearing an interact with the speaker .
B-
Study notes:
Self-serving bias :when we suffer we blame the problem on forces outside ourselves.
Example - when we botch a job , the problem was unclear directions or not enough time .
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